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Select Comfort - BEWARE: Iffy Mattress, Disgraceful Company Policies--and you’re out $360 if you return it
Select Comfort - BEWARE: Iffy Mattress, Disgraceful Company Policies--and you’re out $360 if you return it
Select Comfort - BEWARE: Iffy Mattress, Disgraceful Company Policies--and you’re out $360 if you return it
Select Comfort - BEWARE: Iffy Mattress, Disgraceful Company Policies--and you’re out $360 if you return it
DISGRACEFUL, GIMMICKY COMPANY POLICIES include: (1) Failing to deliver beds that are as high quality as company advertises. (2) Delivery + return fees ($360): customers who finance the bed and can't afford to lose $360 might feel stuck keeping a substandard bed--does...
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1.9
I liked
  • Quick delivery
I didn't like
  • Product the return process and customer service
  • Product not as represented
  • Poor customer service
#906746
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Please forgive my little rant, but I am urging everyone to never buy a Select Comfort "SLEEP NUMBER " bed! They do not stand behind their warranty. My bed is 5 years old and it has a broken chamber. It turns out they are going to charge me $$70.00 BUCKS to replace it,...
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1.0
I didn't like
  • Poor customer service
  • Warranty
  • Poor durability
#878570
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I bought a Sleep Number bed during the Indianapolis Home Show. During the course of the demonstrations and discussions, I spoke to 3 different salespeople. Each time, I explained that I had a king water bed and asked if their delivery people would haul it away. ...
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#785259
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Mattress Review

Select Comfort
#582945
The worst bed I have ever purchased, I can't believe I spent that much money on an air mattress with foam laying on the top of it, and then the foam develop mold. After a couple years the airbag will start leaking it will sag in the middle and you end up with a complete piece of junk that's hard to throw away. I purchased a tempurpedic mattress and everything has been wonderful ever since
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My sister has had a bad back for years and bought a Sleep Number bed thinking it would be comfortable. The store had a very limited range of mattresses to try out, but the sales person assured us that the next style would meet her needs. My sister has very limited...
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#764908
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This an over priced rip off. We bit the bullet and bought the product 5 years ago. With growing dissatisfaction ever since. First the connectors on the plastic cube platform broke and came apart, This replacement was covered under warranty, but the local store charged...
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Anonymous
Anonymous

SLEEP NUMBER BED

#764262
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We bought split king ,spent over $9000.00 {They have our money},on 12/10/15 told to expect delivery, Tuesday 22nd Dec. We gave our old bed to Homeless Shelter . Monday evening after 5 we get a call delivery will be January 8th. We explode! about an hour or so later we...
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I didn't like
  • Customer service re delivery
#757168
Reply to reviews
I ordered 2 beds and was told 3-4 weeks for delivery. I was called and told delivery was going to be in 2 days. Later that same day, I was called and told the factory had a problem and delivery would be 2 weeks later. 2 weeks later I was told delivery would once...
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1.0
I didn't like
  • Customer service
#756960
Reply to reviews
I ordered a new control for my sleep number on Oct 19, 2015. It is now Nov 10. They charged my visa card for it, it still hasn't been shipped they now tell me it's on back order and don't know when it will be shipped. This is after three calls on hold for over 20 min....
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#732794
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We are an elderly couple who 10 years ago bought a bed for almost $8000.00. We bought it for its comfort and adjustability. We have replaced several components such as the remotes. However, now one side of the bed loses all its air during the night creating a big...
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#723573
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We have received the bed, set it up, first night we woke up extremely hot! Second night, extremely hot again and my wife and I both felt like we are rolling off the bed, I keep mine at the highest setting so the sides of the bed are lower. We purchased the Split...
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2.3
I liked
  • Order process
I didn't like
  • Product the return process and customer service
#681508
Reply to reviews