3.6
  • Bed2 votes
  • Did not get promised bed frame1 votes
Is this your company?
Please check our
business solutions

  • Nov 25
  • Furniture and Decor
  • Herndon, Virginia
  • Bed
  • 25
  • REVIEW RATING 4/5

People in store make promises about delivery services. What we got were two subcontractor guys who spent like 25 minutes putting up the bed, were in a BIG hurry, and kept hitting my husband up for a tip!!! The bed was supposed to come with a metal frame -- which disappeared as soon as someone realized they could use our existing wooden frame. Now 7 years later, the wooden frame is broken...... Read more

Was this review helpful? 0 0

  • Oct 15
  • Furniture and Decor
  • Atlanta, Georgia
  • Positive Experience
  • 67
  • REVIEW RATING 4/5

I posted a notice a year ago about a mold problem and related health issues from a discovered black mold on my select comfort bed inflation chamber (bladder) and form cushion top. I cleaned, mold remediated and heard nothing from the company so I was ....well...'pissed' and posted a negative/concerned review. But it seems I jumped gun.... Select Comfort responded, apologized and the MADE IT... Read more

Was this review helpful? 0 0

Resolved

  • Sep 16
  • Customer Service
  • Select Comfort
  • 63
  • REVIEW RATING 5/5

Company allows customer to return mattress within 100 days of purchase for any reason, for full refund. (Mattress only; not base) Delivery division of company picks up for $199.99 which is subtracted from amount of refund check. Base is not refundable; only mattress. Fine, so far. When scheduling pickup time, customer service refused to take away base. It needs to be removed with the... Read more

Was this review helpful? 0 0

Featured on Instagram ›

  • Sep 15
  • Furniture and Decor
  • Doylestown, Pennsylvania
  • Furniture Warranty
  • 1
  • 1
  • 246
  • REVIEW RATING 5/5

Biggest pile of excrement I ever bought. I paid $2300 for this sleep number turd. I still haven't figured out a number cause it changes every time you change positions. I called three times while under warranty and was told "that is normal, you'll get used to it." They staved me off long enough to let the warranty expire. The mattress had a huge collapse at the head region and after taking it... Read more

Was this review helpful? 2 0

  • Oct 31, 2013
  • Furniture and Decor
  • Delivery
  • 2
  • 2
  • 219
  • REVIEW RATING 4/5

Today we had our new Select Comfort bed delivered. What a terrible experience. We were told by the store manager who happened to be our sales person that if we had a headboard we wanted to use they would put the brackets on and bolt it in place and that they would take our old sleep number bed away. Beware....that doesn't happen. The delivery people were rude and watched my 68 year old husband... Read more

Was this review helpful? 2 1

  • Sep 10, 2013
  • Furniture and Decor
  • Sleep Number Bed
  • 191
  • REVIEW RATING 5/5

You always see those commercials saying how wonderful the sleep number bed is. They advertise how one size fits all and that it eliminates back pain. When you are almost $4000 into a bed and it is causing back pain immediately after purchase, it is no small concern. This order was placed over the phone and setup by select comfort home deliver service. I called select comfort multiple times... Read more

Was this review helpful? 2 1

  • Sep 06, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 1
  • 158
  • REVIEW RATING 4/5

We built a dream master suite addition to our home and could now have a king sized four poster bed which we added a Sleep Number mattress to. Worst purchase we've ever made. Never had back problems until Sleep Number. There is no number that doesn't hurt either my back or cause neck and shoulder pain. I've even had my arms fall asleep on this horrible product. The air control device changes the... Read more

Was this review helpful? 1 0

  • Aug 27, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 1
  • 160
  • REVIEW RATING 4/5

Not unlike others before this, we purchased a split king, adjustable frame in November 2007 for approx. $6,000. Within about 4 years, the sides and feet of the beds have collapsed and the centers have sunken. My husband's remote does not display the numbers and my remote acts as if it is inflating/deflating, displays the number accordingly but does not inflate or deflate. We were so desparate... Read more

Was this review helpful? 2 0

  • Aug 17, 2013
  • Furniture and Decor
  • Beaverton, Oregon
  • King Size Bed
  • 197
  • REVIEW RATING 3/5

I have a Eastern King that I bought in 1999, and because I had bought a new bed this one went into the guest bedroom. Well one of the bags popped a seam, and I found that the bags and foam had mold on them I called SC. After looking me up they said they would replace the bags and all the foam. And they did! Now the pillowtop was a bit flat in spots and the cover was dirty, So I took the whole... Read more

Was this review helpful? 2 3

  • Jun 23, 2013
  • Furniture and Decor
  • Harrisburg, Pennsylvania
  • 5000 Queen Set Mattress
  • 1
  • 1
  • 149
  • REVIEW RATING 2/5

In 2006 I ordered two Sleep Number 5000 mattresses. By 2012, the numbers on the remote controls were unreadable. I contacted the company and was told the wired remotes were no longer available and I would need to PURCHASE two whole new wireless "Firmness Control Systems." The purchase price was $110 for each unit. In addition, one of the side rails (made of plastic) had cracked and... Read more

Was this review helpful? 2 7

More results for "select comfort"

Product Results

Company Results

 
×
You are reading about Select Comfort.
Filing a new complaint about
×