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  • Customers like
    • Bed2
  • Customers don't like
    • Poor durability1
    • Very high-cost mattress1
    • Very high-cost parts1

  • Jun 09
  • Furniture and Decor
  • Tipton, Missouri
  • Mattress
  • 32
  • REVIEW RATING 4/5

My mattress is coming apart along the side seam and the bottom lining letting out fumes of the foam and whatever is inside the mattress. Before I noticed it my husband was getting a runny nose every night. 2 weeks ago we switched sides of the bed. He is doing better. I wake up with a headache, blood shot eyes and shortness of breath. I had to have my first allergy shot ever Saturday. Last two... Read more

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  • Feb 16
  • Furniture and Decor
  • Manchester, New Hampshire
  • Positive Experience
  • 76
  • REVIEW RATING 4/5

I have owned my Kimg size Select Comfort bed now for over 10 years and I love it just as much as I did the first night!! For 15 years prior I had been unable to sleep on my left side. My shoulder and arm would go numb and tingle with pain, my hip ached like crazy. After going through many traditional mattresses I finally made the choice to get the Select Comfort bed. The first night I went to... Read more

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  • Feb 15
  • Furniture and Decor
  • Lacey, Washington
  • Mattress
  • 69
  • REVIEW RATING 5/5

Had our Select Comfort several years now; shocked it's been so long. Too patient? Complacent? ***? In more pain the whole time we've been using it. We'd had a foam mattress last close to its 20-yr. warranty period, though, so were possibly fooled because of that. Bought a Sears "Best" grade, in about 1980, firm foam mattress, for a large price, over $1000, which actually came close to making... Read more

Was this review helpful? 0 0

The worst bed I have ever purchased, I can't believe I spent that much money on an air mattress with foam laying on the top of it, and then the foam develop mold. After a couple years the airbag will start leaking it will sag in the middle and you end up with a complete piece of junk that's hard to throw away. I purchased a tempurpedic mattress and everything has been wonderful ever since Add comment

  • Dec 29, 2014
  • Furniture and Decor
  • Bed
  • 106
  • REVIEW RATING 3/5

After 3 weeks of taking the whole bed apart every morning and vacuuming it,putting baby power on it and putting parts of it out in the sun, and then putting it back together so we could sleep on it, we returned it. The chemical smell was overwhelming. I am a cancer patient and make a point of living a healthy lifestyle. The chemicals in it will make you sick. It cost us about $350.00 for the... Read more

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  • Nov 25, 2014
  • Furniture and Decor
  • Herndon, Virginia
  • Bed
  • 77
  • REVIEW RATING 4/5

People in store make promises about delivery services. What we got were two subcontractor guys who spent like 25 minutes putting up the bed, were in a BIG hurry, and kept hitting my husband up for a tip!!! The bed was supposed to come with a metal frame -- which disappeared as soon as someone realized they could use our existing wooden frame. Now 7 years later, the wooden frame is broken...... Read more

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  • Oct 15, 2014
  • Furniture and Decor
  • Atlanta, Georgia
  • Positive Experience
  • 173
  • REVIEW RATING 4/5

I posted a notice a year ago about a mold problem and related health issues from a discovered black mold on my select comfort bed inflation chamber (bladder) and form cushion top. I cleaned, mold remediated and heard nothing from the company so I was ....well...'pissed' and posted a negative/concerned review. But it seems I jumped gun.... Select Comfort responded, apologized and the MADE IT... Read more

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Resolved

  • Sep 16, 2014
  • Customer Service
  • Select Comfort
  • 130
  • REVIEW RATING 5/5

Company allows customer to return mattress within 100 days of purchase for any reason, for full refund. (Mattress only; not base) Delivery division of company picks up for $199.99 which is subtracted from amount of refund check. Base is not refundable; only mattress. Fine, so far. When scheduling pickup time, customer service refused to take away base. It needs to be removed with the... Read more

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  • Sep 15, 2014
  • Furniture and Decor
  • Doylestown, Pennsylvania
  • Furniture Warranty
  • 1
  • 1
  • 345
  • REVIEW RATING 5/5

Biggest pile of excrement I ever bought. I paid $2300 for this sleep number turd. I still haven't figured out a number cause it changes every time you change positions. I called three times while under warranty and was told "that is normal, you'll get used to it." They staved me off long enough to let the warranty expire. The mattress had a huge collapse at the head region and after taking it... Read more

Was this review helpful? 2 0

  • Oct 31, 2013
  • Furniture and Decor
  • Delivery
  • 2
  • 2
  • 278
  • REVIEW RATING 4/5

Today we had our new Select Comfort bed delivered. What a terrible experience. We were told by the store manager who happened to be our sales person that if we had a headboard we wanted to use they would put the brackets on and bolt it in place and that they would take our old sleep number bed away. Beware....that doesn't happen. The delivery people were rude and watched my 68 year old husband... Read more

Was this review helpful? 2 1

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