3.0
  • Bed2 votes
  • Did not get promised bed frame1 votes
  • Chemical smell in mattress1 votes
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The worst bed I have ever purchased, I can't believe I spent that much money on an air mattress with foam laying on the top of it, and then the foam develop mold. After a couple years the airbag will start leaking it will sag in the middle and you end up with a complete piece of junk that's hard to throw away. I purchased a tempurpedic mattress and everything has been wonderful ever since Add comment

  • Dec 29, 2014
  • Furniture and Decor
  • Bed
  • 38
  • REVIEW RATING 3/5

After 3 weeks of taking the whole bed apart every morning and vacuuming it,putting baby power on it and putting parts of it out in the sun, and then putting it back together so we could sleep on it, we returned it. The chemical smell was overwhelming. I am a cancer patient and make a point of living a healthy lifestyle. The chemicals in it will make you sick. It cost us about $350.00 for the... Read more

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  • Nov 25, 2014
  • Furniture and Decor
  • Herndon, Virginia
  • Bed
  • 42
  • REVIEW RATING 4/5

People in store make promises about delivery services. What we got were two subcontractor guys who spent like 25 minutes putting up the bed, were in a BIG hurry, and kept hitting my husband up for a tip!!! The bed was supposed to come with a metal frame -- which disappeared as soon as someone realized they could use our existing wooden frame. Now 7 years later, the wooden frame is broken...... Read more

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  • Oct 15, 2014
  • Furniture and Decor
  • Atlanta, Georgia
  • Positive Experience
  • 96
  • REVIEW RATING 4/5

I posted a notice a year ago about a mold problem and related health issues from a discovered black mold on my select comfort bed inflation chamber (bladder) and form cushion top. I cleaned, mold remediated and heard nothing from the company so I was ....well...'pissed' and posted a negative/concerned review. But it seems I jumped gun.... Select Comfort responded, apologized and the MADE IT... Read more

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Resolved

  • Sep 16, 2014
  • Customer Service
  • Select Comfort
  • 85
  • REVIEW RATING 5/5

Company allows customer to return mattress within 100 days of purchase for any reason, for full refund. (Mattress only; not base) Delivery division of company picks up for $199.99 which is subtracted from amount of refund check. Base is not refundable; only mattress. Fine, so far. When scheduling pickup time, customer service refused to take away base. It needs to be removed with the... Read more

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  • Sep 15, 2014
  • Furniture and Decor
  • Doylestown, Pennsylvania
  • Furniture Warranty
  • 1
  • 1
  • 271
  • REVIEW RATING 5/5

Biggest pile of excrement I ever bought. I paid $2300 for this sleep number turd. I still haven't figured out a number cause it changes every time you change positions. I called three times while under warranty and was told "that is normal, you'll get used to it." They staved me off long enough to let the warranty expire. The mattress had a huge collapse at the head region and after taking it... Read more

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  • Oct 31, 2013
  • Furniture and Decor
  • Delivery
  • 2
  • 2
  • 234
  • REVIEW RATING 4/5

Today we had our new Select Comfort bed delivered. What a terrible experience. We were told by the store manager who happened to be our sales person that if we had a headboard we wanted to use they would put the brackets on and bolt it in place and that they would take our old sleep number bed away. Beware....that doesn't happen. The delivery people were rude and watched my 68 year old husband... Read more

Was this review helpful? 2 1

  • Sep 10, 2013
  • Furniture and Decor
  • Sleep Number Bed
  • 208
  • REVIEW RATING 5/5

You always see those commercials saying how wonderful the sleep number bed is. They advertise how one size fits all and that it eliminates back pain. When you are almost $4000 into a bed and it is causing back pain immediately after purchase, it is no small concern. This order was placed over the phone and setup by select comfort home deliver service. I called select comfort multiple times... Read more

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  • Sep 06, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 1
  • 174
  • REVIEW RATING 4/5

We built a dream master suite addition to our home and could now have a king sized four poster bed which we added a Sleep Number mattress to. Worst purchase we've ever made. Never had back problems until Sleep Number. There is no number that doesn't hurt either my back or cause neck and shoulder pain. I've even had my arms fall asleep on this horrible product. The air control device changes the... Read more

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  • Aug 27, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 1
  • 174
  • REVIEW RATING 4/5

Not unlike others before this, we purchased a split king, adjustable frame in November 2007 for approx. $6,000. Within about 4 years, the sides and feet of the beds have collapsed and the centers have sunken. My husband's remote does not display the numbers and my remote acts as if it is inflating/deflating, displays the number accordingly but does not inflate or deflate. We were so desparate... Read more

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