Select Comfort Complaints and Reviews

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Select Comfort
Main address: 9800 59th Avenue North 55442 Minneapolis MN
1-888-411-2188,1-888-580-9237(after buy), ,
  • 41 complaints
  • $37.2K claimed losses
  • $906 average
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  • Oct 31, 2013
  • Furniture and Decor
  • Delivery And False Promises
  • 2
  • 117

Today we had our new Select Comfort bed delivered. What a terrible experience. We were told by the store manager who happened to be our sales person that if we had a headboard we wanted to use they would put the brackets on and bolt it in place and that they would take our old sleep number bed away. Beware....that doesn't happen. The delivery people were rude and watched my 68 year old husband... Read more

Was this review helpful? 2 1

  • Sep 10, 2013
  • Furniture and Decor
  • Sleep Number Bed
  • 125

You always see those commercials saying how wonderful the sleep number bed is. They advertise how one size fits all and that it eliminates back pain. When you are almost $4000 into a bed and it is causing back pain immediately after purchase, it is no small concern. This order was placed over the phone and setup by select comfort home deliver service. I called select comfort multiple times... Read more

Was this review helpful? 2 1

  • Sep 06, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 109

We built a dream master suite addition to our home and could now have a king sized four poster bed which we added a Sleep Number mattress to. Worst purchase we've ever made. Never had back problems until Sleep Number. There is no number that doesn't hurt either my back or cause neck and shoulder pain. I've even had my arms fall asleep on this horrible product. The air control device changes the... Read more

Was this review helpful? 1 0

  • Aug 27, 2013
  • Furniture and Decor
  • Los Angeles, California
  • Sleep Number Bed
  • 1
  • 106

Not unlike others before this, we purchased a split king, adjustable frame in November 2007 for approx. $6,000. Within about 4 years, the sides and feet of the beds have collapsed and the centers have sunken. My husband's remote does not display the numbers and my remote acts as if it is inflating/deflating, displays the number accordingly but does not inflate or deflate. We were so desparate... Read more

Was this review helpful? 2 0

  • Aug 17, 2013
  • Furniture and Decor
  • Beaverton, Oregon
  • King Size Bed
  • 144

I have a Eastern King that I bought in 1999, and because I had bought a new bed this one went into the guest bedroom. Well one of the bags popped a seam, and I found that the bags and foam had mold on them I called SC. After looking me up they said they would replace the bags and all the foam. And they did! Now the pillowtop was a bit flat in spots and the cover was dirty, So I took the whole... Read more

Was this review helpful? 2 3

  • Jun 23, 2013
  • Furniture and Decor
  • Harrisburg, Pennsylvania
  • 5000 Queen Set Mattress
  • 1
  • 115

In 2006 I ordered two Sleep Number 5000 mattresses. By 2012, the numbers on the remote controls were unreadable. I contacted the company and was told the wired remotes were no longer available and I would need to PURCHASE two whole new wireless "Firmness Control Systems." The purchase price was $110 for each unit. In addition, one of the side rails (made of plastic) had cracked and... Read more

Was this review helpful? 2 7

  • Apr 04, 2013
  • Furniture and Decor
  • Federal Way, Washington
  • 156

I found black mold on both air bags as well as the foam cover. I called Select Comfort @ 1-888-411-2188. I was treated very well. Within 5 minutes had new air bags, foam cover and the foam separator being shipped to me via UPS. The new air bags have been treated to stop any future mold growth. I have no complaint with their customer service at all. I love my bed and would buy another one and... Read more

Was this review helpful? 1 12

  • Mar 12, 2013
  • Furniture and Decor
  • Gainesville, Florida
  • Queen Bed
  • 132

12/17/2012 I placed an order for my bed Total:$ 1,669.95 (included in the order $79.99 Shipping) ITEM(S) TO RETURN 100273 Air Chamber, Queen / Double 2 ITEM(S) SHIPPED 110814 Air Chamber w/ Ctr. Foam, Queen, Zippered 1UPS 2nd Day Air An email with your UPS tracking number will be sent when item ships. FRGHTEXP EXPEDITED OR INTL FREIGHT CHARGE 1 Shipping Charge 105707 Foam Chamber Lift, Queen /... Read more

Was this review helpful? 0 1

  • Feb 26, 2013
  • Furniture and Decor
  • Troy, Michigan
  • 143

Absurd costumer support,all I needed was a three foot hose,but couldn't get it.They wanted the whole pump and wanted to charge me over 300.00 to fix the problem. Sham on you select comfort and shame on me for falling for your scam!Do not buy this bed unless you are only willing to be satisfied for two years.I recommend this bed to all my friends over first few years and feel I tell them my... Read more

Was this review helpful? 4 6

  • Dec 31, 2012
  • Furniture and Decor
  • Moreno Valley, California
  • 1
  • 299

I have been trying to get help on this problem my bed moved around and it has bugs or woms in it. It has an older and the bed is now starting to unzip. it moves violently at the bottom and you can feel something moving up to the top of the dead from the bottom to the top.It moves like something waking up. Sometimes you can feel a bump from inside the magic is it hits hard like something is trying... Read more

Was this review helpful? 4 35
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